Patient feedback

At Genea, we take our patients’ feedback seriously. Every patient receives a patient satisfaction survey after their cycle and these are then reviewed closely by all our teams. From August to October 2019 the average patient satisfaction has been 86%.

We are committed to ensuring your interactions and communication with all our departments are clear, compassionate and consistent.

Our Patient Experience Manager is happy to be contacted directly via the below form or please speak to any of the team involved in your care. All information you give us will be handled with the utmost respect to your privacy.