1300 361 795 MyGenea
genea.com.au
  • wa.genea.com.au
Genea - World Leading Fertility
Grow
genea.com.au
wa.genea.com.au
  • Why Choose Genea
  • Natural Conception
    • All things fertility
      • How to get pregnant
      • Female fertility 101
      • Male fertility 101
    • Baby-making meddlers
      • What is infertility
      • Age & fertility
      • Getting fit for fertility
      • Blocked fallopian tubes
      • Endometriosis
      • Polycystic Ovarian Syndrome (PCOS)
      • Miscarriage
      • Secondary infertility
    • Not just IVF
      • Reproductive Health Assessment
      • Free ovulation tracking test
      • Vasectomy reversal
      • GeneSyte™ Prenatal screening (NIPS)
    Book a Reproductive Health Assessment
    Ask our Fertility Advisor
  • Assisted Conception
    • Fertility Treatments
      • IUI and Ovulation Induction
      • IVF treatment
      • ICSI treatment
      • Donor and Surrogacy
      • Egg Freezing
    • Fertility Tests
      • Male testing
      • Female testing
    • Genetic Testing
      • GeneSure™ PGS and PGD
      • GeneSyte™ NIPT Prenatal screening
    Book a Reproductive Health Assessment
    Ask our Fertility Advisor
    COVID-19 updates
  • Success Rates
    • Our Technology
    • Our Care
    • Our History
    Understanding YourIVFSuccess website
    Book a Bulk-Billed Fertility Assessment
    Ask our Fertility Advisor
  • Costs
    • Zip
    • Pre-IVF testing $250 rebate
    • IVF $2000 rebate for NSW residents
    Book a Bulk-Billed Fertility Assessment
    Ask our Fertility Advisor
  • Doctors & Locations
    • Genea Fertility Specialists
    • Adelaide
    • Bella Vista
    • Brisbane
    • Canberra
    • Gosford
    • Liverpool
    • Mandurah
    • Manly
    • Heidelberg
    • Melbourne City
    • Newcastle
    • Orange
    • Perth
    • Sydney CBD
    • Tamworth
    • Wollongong
  • Events
Get started
Make a Specialist Appointment Make a Fertility GP Appointment Get new patient advice Book a test or appointment

Patient feedback

At Genea, we take our patients’ feedback seriously. Every patient receives a patient satisfaction survey after their cycle and these are then reviewed closely by all our teams. From August to October 2019 the average patient satisfaction has been 86%.

We are committed to ensuring your interactions and communication with all our departments are clear, compassionate and consistent.

Our Patient Experience Manager is happy to be contacted directly via the below form or please speak to any of the team involved in your care. All information you give us will be handled with the utmost respect to your privacy.

Contact Us
Call us on:
1300 361 795
Email us
Our response to Novel Coronavirus (COVID-19)
Quicklinks
Reproductive Health Assessment
Free ovulation tracking
Fertility and IVF treatments
Egg Freezing at Genea Horizon
IVF success rates
Costs
Payment Options
Doctor and clinic locations
Get a Second Opinion

Patient Information 
Genea's Charter of Patient Rights
Leave feedback as a patient
Policy on sharing personal stories​
Modern Slavery Statement
Resources
All resources
Fertility and IVF blog
Choosing Genea eBook
Modern Babies podcast
The Pink Elephants miscarriage support network

GP resources
Genea Careers
Stay Connected

Subscribe to receive information and notice of events relating to fertility. Read our Privacy Policy and Collection Statement.

SUBSCRIBE
PARTNERSHIPS The Pink Elephants Family Friendly Workplaces

Genea shares patient stories to help people experiencing infertility to understand that they are not alone. Hearing about other people experiencing the same challenges is a powerful way to break the isolation and stigma that often surrounds infertility. We share these stories with the intent to inform, educate and comfort and have no intention to create unreasonable expectations of beneficial treatment. Similarly, we have no intention for our community to believe the stories told are the outcomes that would be achieved for every patient. Read more about our policy on sharing personal stories.

Home Privacy Policy Disclaimer Genea Group GP Resources
© Copyright 2023 Genea Pty Limited. ABN 82 002 844 448