Frequently Asked Questions

Yes. Each Fertility Specialist has a group of Genea nurses who manage their patients’ cycles at the clinic. Their nursing teams communicate closely with the scientific teams and your doctor. They also communicate with one another directly about your treatment.
Absolutely, an embryologist will call you directly over the six days embryos spend developing in our lab to update you on progress.
Yes. We respect people’s right to hold their own religious and cultural beliefs. In line with this, we’ve worked directly with communities to develop some acceptable assisted conception programs for different faiths and cultural backgrounds - Christianity (including the Brethren), Islam, Judaism (including supervised Kosher treatment cycles), Hinduism and Buddhism. We also have Fertility Specialists with experience in treating patients from all of these groups. Learn more
We understand that the Two Week Wait can be one of the most challenging times for our patients. Our counsellors are available and we have developed a blog to help patients navigate the rollercoaster of emotions experienced while waiting for their pregnancy test. Read more
* There may be some extraordinary circumstances where your Specialist will need to engage another doctor.
** Of those patients who responded to the Genea patient survey conducted between 1 January 2017 and 31 December 2017 (223 patients).
Applicable for Medicare eligible patients. No-out-of-pocket Fertility Assessment is for an initial consultation with our Fertility GP at the Genea Sydney City clinic (Kent Street). Additional costs may be incurred for fertility investigations.