Having one doctor throughout treatment provides a solid base for you to rely on as you make important decisions at each stage of your fertility journey.
At Genea, every patient’s journey starts and ends with a dedicated Fertility Specialist. Your doctor investigates, diagnoses, plans and conducts your procedures every step of the way*
Genea believes it is important for you to choose your own doctor and offers doctors across a range of locations and specialties
Just like having your own doctor, having access to a team who is familiar with your journey provides great comfort as you move through treatment. Our unique care model means you have a dedicated fertility care team comprising of your Fertility Specialist, nurses, scientists and counsellors, all tailoring your treatment for you and communicating with one another directly to ensure you receive a comprehensive, supportive and personalised experience.
Infertility and its treatment is likely to result in a rollercoaster of emotions from anticipation and joy to disappointment and even grief. To help you look after your emotional wellbeing, Genea patients undergoing treatment are offered a counselling service at no cost, through our specially trained fertility counsellors. We encourage patients to see this service as an essential part of our care for you.
Our counsellors offer a highly supportive environment while going through treatment. For example, they run a 5-week Mind Your Own Body program at our Kent Street clinic bringing women together in a supportive environment with patients at the same stage of the fertility journey, helping to better manage stress, anxiety and depression that can often accompany infertility and its treatment.
If you are a current patient and would like to request counselling support, please complete this form.