Your expert baby-making team

Our dedicated fertility team will be with you every baby step of the way.

At the start of the IVF journey, many people research technology and success rates. Well, we’ve just told you they’re some of the most important bits to compare and we’re leaders in both. But equally important are the people on the journey with you and the support they can offer you.

Our love for making babies isn’t baby-sized, we’ve been doing it for over 30 years and our teams still race into the clinic every day. It sounds corny but when asked what they do, you’ll often hear Genea peeps saying: “I’ve got the best job, we make babies”. Our team of expert baby-makers will go above and beyond to support you. We also recognise and respect cultural beliefs and different family structures.

Your dedicated Fertility Specialist

At Genea, everyone’s journey starts and ends with a dedicated Fertility Specialist. Your doctor goes through everything with you from planning your treatment, consulting and doing all the bits they’re trained to do to get you pregnant. You could say they’re your new, or extra, partner in all of this.

Because this is such a special relationship, we believe it’s important for you to choose your own doctor. We have Fertility Specialists across a range of locations and specialties. Find your Fertility Specialist.

There’s a you in team

Our approach is unique. Alongside your dedicated doctor, you have access to a team who know everything that’s happening on your journey – nurses, scientists and counsellors, all tailoring your experience and communicating with one another to ensure you receive a comprehensive, supportive and personalised plan. There’s one goal, making a baby.

Emotional support and Counselling

Making a baby isn’t always like it is in Hollywood Rom-Coms. For some it’s much harder and infertility and having IVF can dump you on an emotional rollercoaster feeling anticipation and joy to disappointment and even grief. To help you look after your emotional wellbeing, everyone who comes to Genea can speak with our specially trained fertility Counsellors at no cost. We encourage our patients to see this service as an essential part of our care for you.

Our counsellors offer a highly supportive environment while you’re going through treatment. For example, they run a 3-week Mind Your Own Body program online bringing women together in a supportive environment with other patients at the same stage of the fertility journey, helping to better manage the stress and anxiety that can often accompany infertility and its treatment.

If you're a current patient, find out more about the Mind Your Own Body program and request counselling support here.

^*Applicable for Medicare eligible patients. No-out-of-pocket Fertility Assessment is for an initial virtual consultation with our Fertility GP. Additional costs may be incurred for fertility investigations.

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FAQ

Yes. Each Fertility Specialist has a group of Genea nurses who manage their patients’ cycles at the clinic. Their nursing teams communicate closely with the scientific teams and your doctor. They also communicate with one another directly about your treatment.

Absolutely, an embryologist will call you directly over the six days embryos spend developing in our lab to update you on progress.

Yes. We respect people’s right to hold their own religious and cultural beliefs. In line with this, we’ve worked directly with communities to develop some acceptable assisted conception programs for different faiths and cultural backgrounds - Christianity (including the Brethren), Islam, Judaism (including supervised Kosher treatment cycles), Hinduism and Buddhism. We also have Fertility Specialists with experience in treating patients from all of these groups. Learn more.

We understand that the Two Week Wait can be one of the most challenging times for our patients. Our counsellors are available and we have developed a blog to help patients navigate the rollercoaster of emotions experienced while waiting for their pregnancy test. Read more.