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Policies

Take a read of our main policies around how we handle, store and discard your data. We also give you insight into our policies around sharing your stories, and prompt you to share your feedback with us.

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Genea privacy & collection statement

Privacy is important to us and ensuring your data is secure and handled correctly is crucial. Read our privacy policy to find out more.

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Genea’s charter of patient rights

Genea's Charter of Patient Rights: Your rights to access, safety, respect, information, partnership, and giving feedback. We're dedicated to your well-being.

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Disclaimer

At Genea, our disclaimer emphasises that it's crucial to discuss your options and the information on this website with your doctor before taking any action. Your healthcare professional can provide personalised guidance based on your unique situation.

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Feedback

Good or bad, Genea welcomes your feedback. All feedback is treated confidentially, so please complete the feedback form online or feel free to contact us.

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Modern slavery statement

At Genea, we're dedicated to upholding human rights, ensuring accountability, and addressing modern slavery in our operations under Australia’s Modern Slavery.

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Our policy on sharing patient stories

Our patient's privacy is of utmost importance to us. Read our policy on sharing patient stories and protecting their privacy.

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Ethical Governance

Corporate and Ethical Governance is at the core of the Genea’s approach to its responsibilities to its stakeholders and we pride ourselves on striving to meet the highest standards of ethical and corporate governance.

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Risk Management

To use world’s best practice in Risk Management to support and enhance our activities in all various areas of our organisation.

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Whistleblower Policy

Genea whistleblower policy provides protected reporting for fraud, corruption & misconduct. Confidential channels with legal immunity and support.

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